AI-powered patient triage for ED and urgent care
by HealthData LabsThe Clinical Triage AI Agent handles the full triage workflow from patient check-in through acuity assignment and care routing. It conducts a structured symptom interview via patient portal or kiosk, applies clinical triage protocols (ESI Level 1–5 and ATS), and autonomously creates the FHIR Encounter and Condition resources in the EHR. The agent escalates directly to charge nurses for critical presentations (chest pain, stroke symptoms, severe respiratory distress) with a median escalation time of 90 seconds from symptom onset report.
94.2%
Triage Accuracy vs RN
3.8 min
-62%Avg. Triage Time
< 90s
Critical Escalation Time
28
Supported Languages
97.1%
ESI Agreement (1–2)
4.6/5
Patient Satisfaction
HIPAA BAA included with all enterprise plans